Introduction
Welcome to Flooring Scotland! These Terms & Conditions govern your use of our website and the purchase of our products. By accessing or using our site, you agree to comply with and be bound by these terms. Please read them carefully.
1. Definitions
- “Company,” “we,” “our,” “us” refers to Flooring Scotland.
- “Customer,” “you,” “your” refers to the person or entity purchasing products from Flooring Scotland.
- “Products” refers to the carpets, vinyl, and laminate flooring offered for sale on our website.
2. Use of the Website
- You must be at least 18 years old to purchase from our website.
- You agree to use our website for lawful purposes only.
- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offense.
3. Product Information
- We strive to ensure that all product descriptions, images, and prices are accurate. However, we do not guarantee that the descriptions, images, or other content on our site are accurate, complete, reliable, current, or error-free.
- All product orders are subject to availability.
4. Orders and Payment
- By placing an order, you agree to purchase the products in accordance with these terms.
- Prices are subject to change without notice.
- We accept various forms of payment, including credit/debit cards and PayPal.
- Your order is considered accepted once we send you a confirmation email.
5. Delivery
- We can only deliver throughout central Scotland using our own transport and delivery drivers. If we are unable to deliver to your postcode area there will only be a collection option shown at checkout. Please contact us if you would like a quote for delivery with a courier or pallet service.
- Delivery times are estimates and are not guaranteed. We will make every effort to deliver products within the stated time frame.
- We are not responsible for delays caused by events beyond our control.
6. Returns and Refunds
- You have the right to return products within 14 days of delivery for a full refund, provided the products are in their original condition and packaging. Please note that we cannot accept returns on carpets or vinyl which has been cut to a custom size.
- To initiate a return, please contact our customer service team.
- Refunds will be processed within 14 days of receiving the returned products.
7. Warranty and Liability
- Our products come with a standard manufacturer’s warranty, which varies depending on the product.
- We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
8. Privacy
- We are committed to protecting your privacy. Our Privacy Policy outlines how we collect, use, and safeguard your information.
9. Intellectual Property
- All content on our website, including text, images, and logos, is the property of Flooring Scotland and is protected by copyright and trademark laws.
- You may not reproduce, distribute, or otherwise use any content from our website without our express written permission.
10. Changes to Terms & Conditions
- We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on our website.
- Your continued use of our website signifies your acceptance of any updated terms.
11. Governing Law
- These terms are governed by and construed in accordance with the laws of Scotland.
- Any disputes arising from these terms or your use of our website shall be resolved in the courts of Scotland.
13. Which Complaints Policy
- Read policy here
12. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
Flooring Scotland
16 Highcroft AvenueRutherglen
GlasgowG44 5RW
Tel: 07908 211 071
Email: info@flooringscotland.co.uk